Shipping & Returns

1. If you wish to cancel your order:

  1. you can notify us by email to before we have dispatched the goods to you;
  2. or
  3. where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -

  1. in the event that the product has been used.
  2. to any products that we have made or customised specifically for you

The provisions of this clause 4 do not affect your statutory rights.

The delivery options are as follows :-

Same Day Delivery (Monday - Saturday)
Place your order before 3pm, and it will be delivered that day.

Same Day Express Delivery (Monday - Saturday)
Place your order from 8am to 2pm, and it will be delivered within 3 hours.

Next Day Delivery (Sunday - Friday)
Place your order before midnight for delivery the next day.

Next Day AM Delivery (Sunday - Friday)
Place your order before midnight for delivery the following morning, from 9am to 1pm.

Next Day PM Delivery (Sunday - Friday)
Place your order before midnight for delivery the following afternoon, from 1pm to 6pm.
 

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